This site uses cookies to provide the best possible user experience. Cookie information is stored in your browser and performs functions such as recognizing you when you return to our site and helping our team understand which sections of the site you find most interesting and useful.
This site is maintained and operated by PhilHeadWay.
The privacy policy and terms of use apply to all users who access and visit our website.
The privacy of our site visitors is very important to us, and we are committed to protecting it. We collect and use certain personal data belonging to users of this website. We act as the data controller for this data in accordance with federal legislation and international information security standards.
Introduction
We provide this privacy policy, which contains important information regarding:
Who should use this website
What data we collect and what we do with it
Your rights regarding your personal data
How to contact us
This policy explains what we will do with your personal information and aims to inform all interested parties about the types of data we collect, the reasons for collection, and how users of this site can access, update, or delete their personal information.
These terms have been drafted in compliance with the General Personal Data Protection Law (Law 13.709/18), the Brazilian Civil Rights Framework for the Internet (Law 12.965/14), and the EU Regulation (No. 2016/679).
1- Who should use this site
Our website should only be used by persons over the age of 18.
2- Data we collect and reasons for collection
Our site collects and uses certain personal data from visitors and users as follows:
2.1) Personal data expressly provided by the user
We collect the following personal data that users provide to us when using our site:
– Full Name;
– ID Number (RG);
– Tax ID (CPF);
– Email address; – Phone numbers;
– Contact messages;
This data is collected at the following times:
– When the user utilizes the contact form;
– When the user contacts us via messaging apps, chats, phone calls, video calls, or other channels;
– When the user signs up to receive newsletters, discounts, and materials such as infographics, e-books, surveys, case studies, and spreadsheets, among other content;
– When the user requests a quote or service engagement;
– When the user schedules a meeting, consultation, or demonstration of our products and services;
– When the user participates in studies, polls, and surveys;
The data provided by our users is collected for the following purposes:
– To provide quotes for or contract our services;
– To facilitate contact with our customer service team;
– To send informational materials and educational content;
– To communicate offers, advertisements, and promotions;
– To enable our team members to contact users via email, phone, chat, and text messages to conduct surveys and/or present products and services;
– To send invoices and payment reminders;
– To send messages regarding support or services, such as alerts, notifications, and updates;
– To send reminders and notifications about meetings and events;
– For any purpose authorized by the user at the time of data collection;
– To create an account/profile on our platform;
– To comply with our legal, regulatory, and tax obligations.
2.2) Behavioral personal data:
When the user visits our website, a "cookie" is placed in their browser via Google Analytics software to identify how many times they have visited our website, the duration of their visit, the city from which they accessed the site, and which pages they read and recommended, among other details.
We collect the following personal data via cookies and other means generated and/or provided by users while using our site:
– IP address; – Geolocation and geographic location data;
– Keywords and search terms;
– Referral source, browser type, and version;
– Pages visited, duration of each visit, and visit history;
– Contextual data based on browsing experience, such as most frequent access dates and times, click counts on links and buttons, number of material downloads, newsletter opens, among others.
This data is collected at the following times:
– When the user visits one of our pages;
– When the user reads and/or comments on one of our publications or posts;
– When the user watches one of our online videos;
– When the user logs in to or out of the site;
– When the user utilizes messaging apps or chats;
– When the user contacts us via email, phone, or form;
– When the user signs up to receive newsletters, videos, spreadsheets...
